Check out our list of Frequently Asked Questions. If you still can’t find the answers you need, please contact us, we’d be happy to help!
What is included with annual support?
Why doesn't the keycode that I received when I renewed my support work?
How is this software licensed?
What happens when I request a demo?
What do I get when I purchase software from AllMax?
Is this software cloud-based? A subscription service?
Do I own my own data with this software?
What is the database engine for this software?
Is there an annual fee?
Can this software connect to SCADA or Historian data?
I'm out of support, but I need help. What are my options?
What are your system requirements?
Can you convert my existing data?
How can I get a copy of my invoice?
How do I get help from the AllMax technical support department?
Why did I get a Statement?
Where can I find information about my license?
What versions of this software are currently supported?
Is this software compatible with my system(s)?